If you meet forced bundling, charges above the posted price, or one item split into several charges, write it down and file a complaint
- Moderate value
- Evidence A
- Saves money
- Free
- Takes minutes
- Some willpower
In plain words
These are all price violations named in the regulations: not posting a price list, charging more than the posted price, bundling funeral goods and forcing you to buy them, and forcing you to accept another company's paid services. Splitting one item into several charges also counts as a disguised price increase. On the spot, ask first for the price list and keep the payment receipts and chat records. Complaining afterward is still in time. For pricing, go to the market regulator (市场监管); for funeral services, go to civil affairs (民政).
Translated from the Chinese original. Original book, section 25, tip 7. This section describes legal rules, mostly mainland China’s. It is general information, not legal advice; for your own case, talk to a lawyer. Content may be out of date and rules differ by place. When you actually deal with an agency, a doctor or a court, follow what local officials, doctors and lawyers tell you. Disclaimer