When you pick up a new car, inspect it on the spot and keep the invoice and the three-guarantees certificate (三包凭证); if a major problem shows up in the first 7 days or the first 60 days, you can demand a replacement car or a refund
- High value
- Evidence A
- Saves money
- Free
- Takes some hours
- Some willpower
In plain words
If a major component such as the engine or transmission breaks in a new car's first 7 days, you can demand a replacement car or a refund outright. Within the first 60 days or 3000 km, failure of the brakes or steering, a cracked body, an oil leak or a battery fire also qualifies for a replacement or refund. Within the first two years, if the same fault has been repaired many times and still isn't fixed, you can also get a replacement or refund, but you pay a usage compensation fee based on the mileage driven.
Mentioned in
Translated from the Chinese original. Original book, section 5, tip 47. This section is about money and spending. It is general information, not financial or investment advice. Content may be out of date and rules differ by place. When you actually deal with an agency, a doctor or a court, follow what local officials, doctors and lawyers tell you. Disclaimer