When shopping online, rely on platform rules and the law, not on streamers or "good reviews"
- Moderate value
- Evidence A
- Saves money
- Free
- Takes minutes
- Some willpower
In plain words
If a merchant cheats you, you can claim three times the price you paid, and a price under 500 CNY is counted as 500 CNY. A platform that knows a seller is infringing and does nothing must pay along with the seller. A deposit can be at most 20% of the contract amount. If you breach, you lose the deposit, and if the seller breaches, it must return double. Fake orders and fake reviews in a live stream carry liability, and big-data price discrimination against existing customers is expressly banned.
Mentioned in
- If you buy unsafe food, besides a refund you can claim ten times the price, and additional compensation under 1000 CNY is counted as 1000 CNY
- For jewelry and jade, accept only a test report carrying the CMA mark, and check the testing body on the issuing authority's website
- Don't buy treatments and devices that claim to “cure paralysis, blindness or deafness”
Translated from the Chinese original. Original book, section 5, tip 29. This section is about money and spending. It is general information, not financial or investment advice. Content may be out of date and rules differ by place. When you actually deal with an agency, a doctor or a court, follow what local officials, doctors and lawyers tell you. Disclaimer